Personas — who NFH fabric is for
Who NFH fabric is for — the people, businesses, institutions, and agents whose jobs get easier when value moves on an open network.
NFH fabric is infrastructure, but it exists for people with a job to do. The personas below are written the way real users describe themselves — I am… I want to… I care about… — and grouped by the domain they work in. Each group links to the use case that shows how the network serves them.
Energy & climate
Serves the Rooftop solar & prosumer energy markets and Energy procurement at data-centre scale use cases.
A distribution-utility executive
reduce peak-load stress without investing in immediate transformer upgrades
grid reliability, regulatory compliance, and reducing capex burden
An EV fleet operator
optimise charging costs across hundreds of vehicles
predictable energy costs, uptime, and sustainability reporting
An industrial facility manager
participate in demand-response programs without disrupting operations
operational continuity and financial incentives
An agricultural cooperative leader
help member farmers monetise surplus solar generation
year-round income stability and simple participation models
A homeowner with a rooftop solar array
sell my excess daytime solar at a better price than the utility's feed-in rate — directly to a neighbour, a nearby business, or a local institution
a meaningful ROI on my rooftop, especially in daytime hours when my own use is low
A property owner whose solar site and meter sit at different locations
have the generation credits from one site flow to the electricity bill at another
the rules assume the panel and the meter share an address, so cross-site credits are uncertain
The founder of a regional rooftop-solar installation business
give customers one clean journey — lead → survey → grid approval → rebate → payout — without them chasing each step
every step lives in a different portal; a dropped lead or delayed rebate becomes a bad review
The founder of a load-intelligence platform working with EV networks, large commercial customers, and utilities
deliver lower effective rates by shifting loads to off-peak hours and matching them with nearby surplus solar under direct P2P arrangements
delivering clean, automated savings without locking each new prosumer or utility into a multi-month integration
A community microgrid operator
settle energy sold between households on a shared minigrid, transparently
fair metering, instant settlement, and trust between neighbours
Commerce & livelihoods
A smallholder farmer
get a fair price for my harvest without being captive to local middlemen
predictable income, avoiding distress sales, and dignity in the transaction
A boutique hotel owner
take bookings from international travellers without paying ~18% to online travel agencies
the share of revenue I keep, occupancy, and owning the guest relationship
A pet-services owner
share my offerings on the network and create an identity for the pets I care for — vaccinations, care history
growing the business and improving pet care
An indie game studio founder
accept micropayments from players in dozens of countries without payment-processor friction
conversion rate, settlement speed, and chargeback exposure
An artisan cooperative lead
reach buyers directly with verifiable provenance and origin claims
fair margins for members and protection against knock-offs
Health
Serves Resilient healthcare supply.
A public-hospital procurement officer
source prequalified generic medicines from suppliers across the region
supply continuity, traceability for regulators, and staying within budget
A community pharmacist
verify that the medicine on my shelf is genuine and in-date
patient safety and protecting my licence
Trust, justice & the state
Serves An arbitration network.
A gig worker
resolve a payment dispute with a platform without hiring an expensive lawyer
a fair decision in days, at an affordable fee
A small business owner
ensure my smart-contract-based transactions are recognised by the State
knowing a digital "handshake" on the network holds the same weight as a paper contract in court
A partner at a boutique competition-law firm
provide specialised advisory services
reaching the right clients faster, without heavy marketing and operations overhead
An NGO program director matching trained paralegals
match pro-bono paralegals with firms, organisations, and people who need aid
the right legal help reaching the right person instantly, without administrative overhead
A private arbitration institution
act as the trusted authority for high-value trade disputes
that arbitration decisions can enforce themselves — freeze accounts, transfer assets
A district-court judge
trust that the digital evidence of a network transaction is reliable
knowing exactly where the evidence came from and how it was handled, so it hasn't been tampered with
Finance & inclusion
An open-source maintainer
receive sustainable funding from corporate users of my library
predictable income, contributor recognition, and no compromise on independence
A health-insurance underwriter
price policies for gig workers who change platforms frequently
claims ratio, acquisition cost, and portability across employers
A microfinance loan officer
lend against a borrower's verifiable, portable transaction history
lower default risk and reaching thin-file customers
Agents
Serves Data marketplace for agents and Hybrid human-agent teams.
An AI-agent operator running buying agents for a procurement team
discover and transact across hundreds of suppliers under explicit policy guardrails
spend-authority limits, auditability of every action, and no off-policy purchases
A personal-finance agent builder
let an agent move money and hold credentials on a user's behalf, within limits
revocable delegation, a signed audit trail, and user consent at every step
Building for one of these? Start with the matching use case, then the Getting started with NFH fabric walkthrough.
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